Client’s needs assessment

Many of our clients ask How to Choose a Laundry Service Provider to Meet Their Needs. Our answer is simple – their quality assurance starts with Your needs Assessment. If they care, they care from the first moment they interact and assess – it is a good sign You found the best partner for Your business. Our Quality Assurance starts withs Your needs assessment.  We don’t waste Your time going back and forth with more questions.

Our established needs analysis provides Your with a proposal in 48 hours. In-depth analysis to discover your company's needs for building facility services, linen services.

Together, we will review and analyze:

• On-site observations

• Perform interviews with managers

• Do historical garment usage review

• Inventory level analysis and projections. Do you know how much linen you are using and how much will You be using next quarter?

• Budget requirements. Controlling your budget eventually ensures you are getting the most value from your laundry service provider. Are your linen invoices changing week to week or month to month now? Do You get explanations of why?

• Image, style, safety, customization needs

• Branding requirements

• Building facility product needs analysis

• Linen Management & Reports requirements. Every healthcare facility management has slightly different key performance indicators (KPIs). We can create reports that matter to You and are presentable during board meetings.

• Quality, Selection, & Availability. For example, Does your facility require special garments for special patient populations (e.g., pediatric, hyperbaric, hypoallergenic)?

• Service Days & Special Deliveries Requirements

We understand that Your facilities and needs continuously change. You don’t need to worry, because we will listen to You.

We have Additional Quarterly Monitoring for every customer. Once a quarter, your Dedicated Service Manager will review your inventory, assess your satisfaction with our services, and re-evaluate your needs. During this review, we verify your actual inventory with your needs-based inventory level and make extra recommendations. This extra checkpoint ensures you have enough for your patients without carrying too much.

You don’t need to pay extra and You know that only proper inventory management process can prevent your laundry costs from spiraling out of control.

It will be planned ahead and won’t cause You or your team stress. Your business will be taken care of.