Our Best Practices
Healthcare laundry is a responsible business.
Good policies and practices guarantee that all linen is hygienically clean when it leaves our facility. The best way to do that is to assume that any contact throughout the transportation, storage, and distribution process can contaminate linen. And then establish policies for every contact and stage.
So how does Total Laundry Solutions ensure the highest hygiene and quality of service?
There are 5 best practices at Total Laundry Solutions that keep our clients and their patients safe. We established them since launching this business and run our daily tasks strictly based on the following:
1.Thorough Needs analysis that You can read about here.
2.Quarterly needs re-assessment. We re-assess the needs quarterly and help make necessary changes in your laundry management system.
3.Process Policy. The process is personalized based on the needs analysis. The process is also responsible for the perfect delivery timing and successful relationship with a client. You will not need to micromanage and worry when You outsource this service to Total Laundry Solutions. You can read about our Process Policy here.
4.Training and education. Laundry handling is the responsibility of both sides – your team and our’s.
In other words - it is up to each employee who handles, stores and distributes linen to follow correct procedures and make sure it remains hygienic. We encourage every client to develop and review their policies-and-procedures guide continuously.
Policies-and-procedures guide should summarise best practices for the various aspects of linen handling. It serves as a guide for training new staff members and should be used for monitoring and evaluating the linen-handling process within their facility. We help clients review such manuals to make sure that every piece of information helps the whole team to contribute to hygiene.
Because each account is personalized and has separate Process Policy we make sure that our team members are well-trained to meet the needs of Your facility.
5.Flexibility and Timing. After all of this, we then deliver your microbe-free materials in spotless ready-to-use condition.
We are available 24/7. Our goal to make our business personalized therefore we understand that Your facility can have laundry emergencies. During the needs assessment, we identify which aspects and situations could be urgent and how often.
Our rigorous analysis of your needs and 15 years of experience in the business allows us to make predictions that can help You control many risks.